WhatsApp Integration

31 articles across 1 section.

Setup

Delete Phone Number Connected to WhatsApp Coexistence
This is a case where the client subaccount that is connected to WhatsApp Coexistence doesn't have the option to disable it. Solution: In t
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How to create a WhatsApp Template?
WhatsApp TemplatesHow to Create a WhatsApp TemplateCreate WhatsApp templates using supported content, variables, media, and buttons. The tem
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How to Enable WhatsApp in your account?
WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Cho
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How to Select WhatsApp Sender Numbers in Conversations
Use the WhatsApp sender number picker in Conversations to choose the correct WhatsApp number before sending a message. This helps teams with
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How to troubleshoot Failed to send OTP to verify Whatsapp number on the sub-account
If you are unable to receive the OTP (OneTime Password) while verifying your WhatsApp number in a subaccount, this article will help you ide
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Important Update: : WhatsApp Marketing Messages to U.S. Numbers Paused Starting April 1, 2025
TABLE OF CONTENTS TABLE OF CONTENTS WhatsApp Marketing Messages to U.S. Numbers Paused Starting April 1, 2025 What’s Changing & How to Prepa
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Important Update: WhatsApp Marketing Templates Pause in the U.S. Starting April 1, 2025
Starting April 1, 2025, Meta will pause the ability to send WhatsApp marketing template messages to U.S. phone numbers. Businesses can still
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Marketing Opt-out Button to Your Message Template
TABLE OF CONTENTS Enhance Customer Experience with a Marketing OptOut Button Benefits of Adding a Marketing OptOut Button Creating a HighQu
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MM Lite Explained: Faster, Simpler WhatsApp Marketing at Scale
WhatsApp Marketing Messages Lite (MM Lite) Smarter delivery. Better engagement. Zero disruption to your existing setup. In today's fastmovin
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Redesigned WhatsApp Onboarding Experience
The redesigned WhatsApp onboarding experience helps businesses connect WhatsApp based on their current setup. Whether you already use the Wh
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WhatsApp - Workflow Integration
TABLE OF CONTENTS Automating WhatsApp Responses with Workflow Automation Step 1: Create a New Workflow Step 2: Set Up a Trigger Step 3: Appl
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WhatsApp 30 Days Free Subscription Trial Promotion
Introducing a 30Day Free WhatsApp Subscription Trial, available from June 12 to September 1, 2025. During this promotional period, you activ
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WhatsApp Calling
Feature Guide WhatsApp Calling Handle inbound and outbound voice calls directly through WhatsApp — giving your team complete context for eve
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Whatsapp Error : You have requested code too many times. Please try again later.
If you are unable to receive the OTP (OneTime Password) while verifying your WhatsApp number in a subaccount, this article will help you ide
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WhatsApp Error: "In order to maintain a healthy ecosystem engagement, the message failed to be delivered"
If you’re seeing the error message: "In order to maintain a healthy ecosystem engagement, the message failed to be delivered" it means that
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Whatsapp Error: “This phone number is already registered to a WhatsApp account”
What does this error mean? This error appears when the phone number you are trying to onboard for WhatsApp (Business or API) is already conn
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WhatsApp Error: (#132000) Number of Parameters Does Not Match the Expected Number of Params
Overview The following error may appear when sending a WhatsApp template message: (132000) Number of parameters does not match the expected
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Whatsapp Error: Business account is restricted from messaging users in this country
You may encounter the following WhatsApp error when attempting to send messages: “Business account is restricted from messaging users in thi
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Whatsapp Error: Unable to send whats app text, due to invalid parameter error.
WhatsApp text fails with invalid parameter errors as per the below screenshot. Solution: In this case, we need to check whether the "From"
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Whatsapp Error: You have already linked the maximum number of phone numbers allowed for this Business Account. Delete a phone number to continue or request additional numbers
You have already linked the maximum number of phone numbers allowed for this Business Account. Delete a phone number to continue or request
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Whatsapp Error: Your WhatsApp Business account is locked. To unlock your account, visit Business Support Home
What to Do When Business Account has been locked If your Meta Business Account has been blocked, it’s likely due to a policy violation, ver
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WhatsApp FAQs
TABLE OF CONTENTS Q. Can I use my existing WhatsApp number for the WhatsApp Business Platform? Q. Failed to send a message because this user
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WhatsApp Onboarding Failure: “Please create a new WhatsApp Business Account since a payment method already exists for the current WhatsApp Business Account”
If you encounter the error message: “Please create a new WhatsApp Business Account since a payment method already exists for the current Wh
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WhatsApp Quality Rating and Messaging Limits
WhatsApp Messaging WhatsApp Quality Rating and Messaging LimitsUnderstand how WhatsApp evaluates your business messaging quality and what it
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WhatsApp Template Error: “body: Parameter at index contains URL”
What this means Your message template was approved without a URL inside the body’s variable(s), but at send time you’re putting a URL inside
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WhatsApp Template Error: “New English (US) content can't be added while the existing English (US) content is being deleted. Try again in 4 weeks or consider creating a new message template.”
When creating or updating a WhatsApp Message Template, you may see the following error: Error Message: “New English (US) content can't be ad
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WhatsApp Template Statuses and Best Practice
WhatsApp TemplatesWhatsApp Template Statuses and Best Practices Understand WhatsApp template approval, inline variable validation, common re
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WhatsApp User Permissions
Granular WhatsApp user permissions give administrators more control over who can make changes to WhatsApp settings. Instead of relying on on
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WhatsApp: Unsupported Message Type
Troubleshooting Guide WhatsApp: Unsupported Message Type Understand why some messages appear as unsupported in CRM, what message types are s
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Why WhatsApp Display Name is Declined
WhatsApp • Display Name • TroubleshootingWhy WhatsApp Business Display Names Are DeclinedA declined WhatsApp Business display name means Met
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Why WhatsApp Templates Are Rejected with an “Invalid Format” Error
WhatsApp TemplatesWhy WhatsApp Templates Are Rejected with an “Invalid Format” ErrorLearn which WhatsApp template formatting issues are caug
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