Conversations Tab

Staying updated on client interactions is crucial for efficient communication and team collaboration. This guide explores the functionality,

TABLE OF CONTENTS Feature Overview How it works Why it matters How to enable Feature OverviewConversation Views let you save your mostused

Q. What attachment types are supported in Conversations? A: Conversations supports the following attachment types: .pdf, .docx, .doc, .csv,

TABLE OF CONTENTS About TikTok Messaging & Comment automation Eligible Geographies  Integrating your TikTok account How will TikTok Comment

Access form submissions directly in Conversations to review responses and follow up faster without leaving the conversation thread. This art

Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allow

WhatsApp media messaging lets you send supported images, videos, audio files, and documents directly from Conversations. In the new Conversa

TABLE OF CONTENTS What is SLA Performance Reporting? Where to Find SLA Reports Overview of SLA Reports 1. SLA Overview: 2. User Performance

The Conversation left panel is a new addition to the Conversations UI, which helps users filter conversations & perform various actions on t

Instagram DM Action: The workflow action Instagram DM allows you to send an Instagram DM to the contact (contact needs to have previously

TABLE OF CONTENTS About Preference Management (Email Unsubscription Management) How will Preference Management work? 1. Create Custom Prefer

Web Chat inside Conversations allows businesses to communicate with website visitors in real time through a website chat widget. Messages se

This document explains how to use the workflow action Log External Call, to log calls from thirdparty calling tools into the CRM. Covered

A Contact Engagement Score is a metric used to measure how actively and effectively a contact or lead interacts with an organization or busi