Conversation AI Bot

Automate appointment scheduling using AI with the Appointment Booking workflow action. This feature enables intelligent conversations that g

AI Bot Goals allow you to control how your bot behaves, responds, and automates actions during conversations. By customizing prompts and ena

AI Message Details provide full visibility into how AIgenerated responses are created within conversations. This feature allows you to view

Managing conversations at scale requires the right automation in place. This guide explains how to use workflow actions to assign and contro

The Add Contact Info feature allows users to easily add contact information directly from the AI conversation. By capturing information like

Collecting customer details like name, email, and phone number is essential for bookings, followups, and conversions. By adding clear instru

Managing when automated responses should stop is essential for a natural and respectful customer experience. This guide explains how to conf

In Conversation AI there are several different events that can put the bot in a conversation "to sleep". TABLE OF CONTENTS Bot Settings Bot

TABLE OF CONTENTS Introduction Why Use This? StepbyStep Guide to Configuring Auto FollowUp Step 1: Navigate to the Bot Goals Tab Step 2: Vi

In Conversation AI, an important option for building the bot is the Flow Based Builder. It provides a rich visual interface for laying out t

Conversation summaries and transcripts help you quickly understand interactions without reviewing full message threads. By enabling this fea

TABLE OF CONTENTS Introduction  Why Use This? StepbyStep Guide to Using the Guided Form Bot Step 1: Go to the Create Bot Page Step 2: Input

This capability enables AI bots to intelligently detect and book appointments across multiple calendars, simplifying multispecialty or multi

TABLE OF CONTENTS Introduction Why Use This? StepbyStep Guide to Configuring Human Handover Step 1: Enable Human Handover ToggleNavigate to

TABLE OF CONTENTS Introduction Why Use Multiple Knowledge Bases? How to Set Up and Use Multiple Knowledge Bases Step 1: Access the Knowledge

Managing when your AI bot interacts with contacts is essential for delivering a personalized experience. This feature allows you to control

TABLE OF CONTENTS Introduction Why Use This? StepbyStep Guide to Configuring the Transfer Bot Action Step 1: Navigate to the Bot Goals Tab S

Triggering workflows directly from AI conversations allows you to automate actions based on customer intent. By configuring workflow trigger

You can achieve a lot with simple prompts, but the quality of results depends on how much information you provide it and how wellcrafted the